Raving Fans!
Kenneth Blanchard, Sheldon Bowles
HarperCollins Publishers, 1998
15,25 €On orderDelivery: 2-3 weeks
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
- ISBN-13
- 9780006530695
- ISBN-10
- 0006530699
- Publisher
- HarperCollins Publishers
- Year
- 1998
- Publication date
- 1998-06-15
- Pages
- 160
- Dimensions
- 196x129x8
- Weight
- 92