3. Efficiency - In running the shop we are always on the lookout for new methods towards better efficiency. The salespeople are multitask. They are not only responsible for ringing-up cash and stocking shelves, as may be the case in other bookstores, but are also prepared to make reading suggestions, take orders, do research, and give courage to a culture-shocked traveler or student as well.
4. and Transparency! meaning, “tell it like it is!” If there are doubts as to whether or not goods will arrive punctually, we say so. If something has gone wrong, we say so. We are confident that because our bookshop is run as a “tight-ship,” wrong things rarely happen. We do not make false promises on arrival dates, but base them on average delivery times we have recorded in over 25 years of experience.
Our old location in Via Fiesolana.
